Get Instant Customer Satisfaction Feedback and Ratings Through your POS. Turn unhappy customers into your most loyal ones with our Manager Alerts!
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ABOUT THE APP
Opinion Shoppers is the only POS solution available allowing merchants to proactively prevent negative online reviews thanks to our instant SMS alerts! Using your terminal, Opinion Shoppers offers an innovative, powerful, yet simple way for merchants to gather Customer Satisfaction, Ratings and Feedback on the Point of Sales (POS) on various aspects of the service/shopping experience (Cleanliness, Helpfulness, Product mix, Food Quality…).Negative ratings instantly trigger instant SMS/email manager-alerts to timely address unhappy clients!
Instant Ratings & feedback!
No need to spend time creating your survey! A survey tailored to your line of business will automatically be loaded upon registration so that you can be up & running in no time!
Edit/create unlimited surveys.
Schedule different surveys for each day of the week, or simply schedule one main survey to only shows on the days of your choosing.
Survey appears on a single screen to be taken in seconds! No scrolling, no going to a URL.
Fun ratings: Smileys, Stars, Thumbs.
Poor ratings trigger instant SMS/email manager-alerts to timely address clients, and decrease poor online reviews!
Results are available in real-time on a secured online platform, in a user-friendly dashboard.