App: Opinion Shoppers

Get Instant Customer Satisfaction Feedback and Ratings Through your Albert POS. Turn unhappy customers into your most loyal ones with our Manager Alerts!

Opinion shoppers

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Opinion shoppers

ABOUT THE APP

Using your Albert , Opinion Shoppers offers an innovative, powerful, yet simple way for merchants to gather Customer Satisfaction, Ratings and Feedback on the Point of Sales (POS) on various aspects of the service/shopping experience (Cleanliness, Helpfulness, Product mix, Food Quality…).

Key benefits:

  • Instant Ratings & feedback!
  • No need to spend time creating your survey! A survey tailored to your line of business will automatically be loaded upon registration so that you can be up & running in no time!
  • Edit/create unlimited surveys.
  • Schedule different surveys for each day of the week, or simply schedule one main survey to only shows on the days of your choosing.
  • Survey appears on a single screen to be taken in seconds! No scrolling, no going to a URL.
  • Fun ratings: Smileys, Stars, Thumbs.
  • Poor ratings trigger instant SMS/email manager-alerts to timely address clients, and decrease poor online reviews!
  • Results are available in real-time on a secured online platform, in a user-friendly dashboard.
  • Collect Customers’ cell phone numbers.