Get Instant Customer Satisfaction Feedback and Ratings Through your Albert POS. Turn unhappy customers into your most loyal ones with our Manager Alerts!
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ABOUT THE APP
Using your Albert , Opinion Shoppers offers an innovative, powerful, yet simple way for merchants to gather Customer Satisfaction, Ratings and Feedback on the Point of Sales (POS) on various aspects of the service/shopping experience (Cleanliness, Helpfulness, Product mix, Food Quality…).
Instant Ratings & feedback!
No need to spend time creating your survey! A survey tailored to your line of business will automatically be loaded upon registration so that you can be up & running in no time!
Edit/create unlimited surveys.
Schedule different surveys for each day of the week, or simply schedule one main survey to only shows on the days of your choosing.
Survey appears on a single screen to be taken in seconds! No scrolling, no going to a URL.
Fun ratings: Smileys, Stars, Thumbs.
Poor ratings trigger instant SMS/email manager-alerts to timely address clients, and decrease poor online reviews!
Results are available in real-time on a secured online platform, in a user-friendly dashboard.